Privacy Policy

1. Introduction

Avolve LLC ("we," "us," or "our") operates the website avolve.io (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

• Account information (email address, name)
• Payment information (processed securely through Stripe)
• Communication data (support requests, feedback)

2.2 Automatically Collected Information

• Usage data (pages visited, time spent, interactions)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for:

• Providing and maintaining our Service
• Processing payments and transactions
• Sending administrative information and updates
• Responding to customer support requests
• Improving our Service and user experience
• Detecting and preventing fraud or abuse

4. Data Sharing and Disclosure

We may share your information with:

Service Providers:

• Stripe: Payment processing
• Supabase: Database and authentication
• Vercel: Hosting and infrastructure
• Anthropic: AI services (Claude API)

Legal Requirements:

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government requests).

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdrawal: Withdraw consent at any time

To exercise these rights, please use our Contact Form.

8. Cookies

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

9. Children's Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take appropriate safeguards to ensure your data is treated securely.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Contact Form: Submit Privacy Inquiry
• Legal Entity: Avolve LLC